Compliance and accountability

Our dedicated team of experts ensures that we follow strict compliance standards and protocols. Our team follows a comprehensive compliance management framework, which is overseen by senior management, to identify, assess, execute and evaluate effectively.

It is our responsibility to examine and identify any risks to or regarding our platform, and follow through with any necessary remediation. External risks may refer to those that may arise from outside circumstances, such as incorrect information published by third-party advertisements from Bitget affiliates. Internal risks refer to those that may arise from within our organization, such as unauthorized, inappropriate, illegal, or unethical actions taken by our employees.

In conjunction with our assessments and annual compliance reviews, we work with local regulators to ensure our compliance standards adhere to regional requirements.

We employ extensive electronic identity verification procedures to protect our platform and mitigate risks associated with fraud and illicit behavior. Our stringent sanctions and anti-money laundering policies ensure compliance with all relevant jurisdictions, effectively preventing counterfeiting and other criminal activities.

Efficiency is key in our Customer Due Diligence (CDD) process. To streamline identity verification without compromising compliance, we utilize advanced technology such as facial recognition and automated cross-matching between provided identification and live selfies.This significantly shortens the identity verification process on Bitget, enhancing overall user experience and security.

External blockchain analytical tools are deployed to closely monitor transactions on our platform and reduce this risk of fraudulent activities and the appearance of high-risk clients*. Due to the immutability and transparency of public blockchains, we are able to thoroughly examine transactions conducted on our platform.

*High-risk clients include, but are not limited to:

- Clients from certain countries/regions

- Government officials

- Clients from certain industries (e.g., cash-intensive businesses)

Our Risk and Governance team assesses high-risk clients and takes appropriate measures, such as asset seizures or more frequent reviews or audits, based on the circumstances. This helps ensure platform security and regulatory compliance.

We consult with independent cybersecurity experts to improve the security and stability of our platform. Penetration testing and vulnerability assessments are conducted on our network biannually and, if potential threats are detected, correction is swift.

Furthermore, we ensure the security of sensitive data through encryption to prevent theft, unauthorized access, or modifications. All transmitted and stored data is encrypted and securely maintained in fault-tolerant storage systems.