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FAQ - Common Reasons of Unsuccessful Withdrawal
Here are some common reasons that why your withdrawal requests are unsuccessful:
| Types/Reasons | Explanations |
| Some of your coins are reserved/locked | If your funds are reserved due to assets being frozen when placing orders, locked during P2P trading or fiat trading; you are unable to proceed your withdrawal request. You may check if there is any [Reserved] status at [Spot Account]. |
| Withdrawal amount exceeded the available coins from Spot Account
|
Please be informed that you only be able to withdraw available funds from Spot Account. If the withdrawal amount is lesser than you requested, it may be due to:
|
| Pending for Network Confirmation / Status of blockchain: Unconfirmed / Withdrawal status on Bitget: Still In Progress | A successful withdrawal requires block confirmations depending on the blockchains. You may check the required network confirmation from [On-Chain Deposit] page. |
| Your [Cancel Withdrawal] feature is currently turned on | You have to wait at least a minute to withdraw your funds if you have turn on this feature. |
| Invalid withdrawal address | When you enter an incorrect address, system will display an error message: [Address Verification Failed]. Please re-confirm the address and network/chain with your recipient. |
| Missing or wrong tag/memo to withdraw specific coins | Some coins (e.g. XRP, EOS) are required to fill in the tag/memo before making a withdrawal request. Please re-confirm the correct tag/memo from the other platform/exchange/wallet. Missing or incorrect tag/memo will result in loss of assets. |
| 24 hours of withdrawal restriction | For any changes of security item, your withdrawal function of Bitget account will be restricted for 24 hours. Such as:
Please submit your withdrawal request after the 24 hours restriction is lifted. |
| Withdrawal Limit has been exceeded |
For users of different VIP levels, there is a difference in the withdrawal amount after completing identity verification. |
| Withdrawal amount is less than minimum requirement |
Each coin has its minimum requirement of withdrawal. You can always check the minimum withdrawal amount from the Withdrawal page after selecting the coin type. |
| The network/chain is under temporary suspension |
Some rare occasion happens when your withdrawal request is in progress but the network/chain has been temporarily suspended due to network upgrade or wallet maintenance. You can try it again once the service is resumed. Alternatively, kindly check our latest announcement of deposit/withdrawal. |
| Other circumstances |
If you receive a notification and not able to make any withdrawal, please contact our customer service support. |
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